Need it before Christmas?
Please note our recommended cut-off dates to get your e.l.f. orders in time for Christmas:
Standard Shipping: 12th December 2021 at 12pm AEST*
except WA & NT - 8th December 2021*
Express Shipping: 16th December 2021 at 12pm AEST*
except WA & NT - 14h December 2021*
Our Express shipping option will not be available from 20/12/21 12pm AEST until 10/1/22 12pm AEST.
The e.l.f. team will be busily working up until the 24th of December 2021 and then will be taking a short break until the 10th of January 2022. Customer enquiries will not be attended to during this period.
Orders will not be dispatched from 24th December 2021 2pm AEST until 10th January 2022 8am AEST.
Please be patient during periods of high demand, all orders will be dispatched in order of placed, and enquiries will be dealt with from oldest to newest.
All orders placed after these times will be shipped as quickly as possible.
Standard Shipment orders are shipped within 2 business days, and Express are shipped next business day - or same if placed before 11am. This can be longer during periods of high demand.
We use Australia Post and once a parcel has left elf HQ we cannot make it move any faster, for more information on Australia Post Christmas impacts - click here
Australia Post stipulate standard post delivery to take between 3-6 business days and Express is only guaranteed if you are within the Australia Post Express Network - click here for more information on the network. Parcels for New Zealand should take into account up to 5 business days for delivery.
e.l.f. Cosmetics Australia are not liable if your parcel does not arrive in time
PLEASE NOTE - e.l.f. customer support will be unavailable from 4pm AEST Friday 24th December 2021 through until 9am AEST Monday 10th January 2021 - no customer enquiries will be responded to during this period.
*All shipping arrival dates are an estimate that is subject to AusPost’s Delivery times. For further Shipping & Delivery information on AusPost’s Delivery times, we request that you contact AusPost’s Customer Support prior to e.l.f. Cosmetics Australia’s Online Order cut-off date.